Privacy Policy

Privacy Policy – Tisal.ba / EZ d.o.o. Busovača

Last updated: January 2026

Tisal.ba, operating under the business name EZ d.o.o. Busovača (“we”, “our”, “us”), operates the website https://tisal.ba.

We are committed to protecting your personal data and ensuring transparent and responsible communication.

Email Usage Policy

We collect email addresses only when users voluntarily contact us through our website or when there is an existing business relationship.

We do not use purchased, rented, or scraped mailing lists.

We send emails exclusively to existing clients and business partners for direct business communication purposes.

All recipients may request data deletion or unsubscribe from further communication at any time by contacting us at
info@tisal.ba or postmaster@tisal.ba.

What personal data we collect and why

When visitors contact us, we may collect:

  • Name

  • Email address

  • Message content

  • IP address and browser user agent string (for spam detection and security purposes)

Cookies

If you contact us through forms or login to our website, cookies may be used to save your preferences and session information.

Cookies do not contain sensitive personal data and can be deleted at any time from your browser settings.

Embedded content from other websites

Pages on this website may include embedded content (for example videos or images).
Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Who we share your data with

We do not sell, rent, or share personal data with third parties, except when legally required.

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

We retain personal data only for as long as necessary for business communication or legal obligations.

You may request deletion of your personal data at any time.

What rights you have over your data

You can request:

  • Access to the personal data we store about you

  • Deletion of your personal data

Requests can be sent to info@tisal.ba or postmaster@tisal.ba.

Where your data is sent

Visitor messages may be checked through an automated spam detection service.

Contact Information

EZ d.o.o. Busovača
Kaćuni b.b., Busovača, Bosnia and Herzegovina
Company ID: 4236023850000
Website: https://tisal.ba
Email: info@tisal.ba
Postmaster: postmaster@tisal.ba